Question

There is a shift in our economy from a manufacturing to a service orientation. The increase in servicesector will require the managers to work more with people rather than with objects and things from the assembly line.
This passage best supports the statement that

• A. Managers should have a balanced mind.
• B. Interpersonal skills will become more important in the future work place.
• C. Assembly line will exist in service organisations.
• D. Manufacturing organisations ignore importance of people.

Answer 1

Answer: (B)

Interpersonal skills will become more important in the future work place.

Answer 2

The correct option is (B) : Interpersonal skills will become more important in the future work place