Question

A consumer advocacy group published a report accusing Alpha Electronics Company of producing faulty products, misleading advertising, and failing to provide adequate customer service. The report presented various customer testimonials and product reviews as evidence of these issues.
Which of the following assumptions, if true, most strengthens the advocacy group’s claims?

• A. Alpha’s competitors made larger profits than Alpha in the immediately previous year
• B. Alpha had recently changed its advertising strategy to highlight customer satisfaction more prominently
• C. Alpha was recently fined by a regulatory body for not complying with consumer protection standards
• D. Alpha recently appointed a new CEO

Answer 1

Answer: (C)

Alpha was recently fined by a regulatory body for not complying with consumer protection standards

Answer 2

The assumption that Alpha was fined for not complying with consumer protection standards directly strengthens the claims of faulty products, misleading advertising, and poor customer service.
Thus, the correct answer is Option (C).